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Frequently asked questions

Straight answers about cannabis payments.

How card payments work for dispensaries, what an ATM costs you, and what to expect when you sign up. If your question isn’t here, call us — a real person picks up.

Payments

Can dispensaries accept card payments?

Yes. Many licensed dispensaries and delivery services accept debit cards, and some accept credit cards. Cannabis’s federal status is changing — since April 2026, state-licensed medical marijuana is in Schedule III while adult-use cannabis remains in Schedule I pending a separate federal review — and banks and card networks still set their own rules for cannabis transactions. That’s why the structure behind a payment solution matters. We explain ours in writing before you sign.

What payment options does Sprout offer?

Debit card processing, credit card acceptance and online and pre-order payments — at the counter, at the curb, on delivery, online and over the phone.

Is Sprout a “cashless ATM” provider?

No. Cashless ATM setups run a purchase as an ATM withdrawal, and card networks have shut them down repeatedly — sometimes overnight. We don’t sell setups that depend on a workaround staying unnoticed. See cashless ATM alternatives.

Why offer card payments if customers already pay cash?

Card payments keep customers who don’t have cash from walking out, speed up checkout and reduce the cash your team has to count, store and move. Less cash on site also means less risk. Most dispensaries offer cards alongside cash, not instead of it.

What does it cost?

It depends on your volume, how you sell and which services you use. Every rate and fee is laid out in writing before you sign, including any fee shown to customers, so you can compare us fairly with anyone else.

Will it work with my point-of-sale or ordering platform?

Often, yes. Tell us which systems you use and we’ll confirm how payments connect before you commit.

Dispensary ATMs

What does a Sprout ATM cost my dispensary?

Nothing. We supply the machine, installation, cash, connectivity, maintenance and repairs at no cost to your dispensary. Customers pay a convenience fee shown on screen before they confirm a withdrawal, and they can cancel at no charge.

What do I need to provide for an ATM?

A few square feet of floor space in a visible spot and a standard electrical outlet. We confirm placement and connectivity during a location review.

Can the ATM carry our branding?

Yes. We can put your design on the machine and show your promotions on screen. Preview your logo on an ATM.

Do I need an ATM if I take cards?

Many customers still prefer cash, and some don’t want a dispensary purchase on their card statement. Offering both covers everyone. Read our guide to dispensary ATMs.

Getting started

Who does Sprout work with?

Licensed cannabis businesses: retail dispensaries, delivery services, microbusinesses and multi-location operators. You’ll need to hold a valid state license to use our services.

Which states do you serve?

All of them. We work with licensed cannabis businesses in every state with a legal cannabis market, medical or adult-use. State rules differ, so we walk you through what applies where you operate.

How long does it take to get set up?

It depends on your state, your systems and how quickly the application is completed. We give you a realistic timeline on the first call and keep you updated until you’re live.

Can you help with banking?

We don’t provide bank accounts ourselves, but we know how hard it is to find and keep one in this industry. Our cannabis banking guide explains your options, and where it helps, we can introduce clients to cannabis-friendly banks.

What happens after I sign up?

You get a real team to call for questions about deposits, equipment, disputes or refunds. Existing clients can reach us through client support.

Get started

Give customers more ways to pay.

Tell us how your dispensary sells today. We’ll explain what would work for you — cards, online payments, an ATM or all three — with every cost in writing and no obligation.

Or call (844) 227-8521

Call (844) 227-8521Request a proposal